Orders ship within 5 business days of receipt by USPS Priority Mail (usually 1–4 days US, may be longer to Canada). Shipping costs are based on the total weight of the items. No charge for Gift Certificates and Gift Cards.
Within 30 days of receipt of your order, you may return for refund or exchange any item that does not meet your expectations. The exception to this being gift cards, which are non-refundable. Please note that we can refund shipping cost only if the return is a result of our error on our part or a defective product. Refunds or exchanges will be processed within 7-10 business days of receipt.
If you need to request a return, or have a question, please click on “Contact” to the right to email us. Please include your order number, your name and address and the problem with your item(s).
We do not share any personal information including name, address, email, phone number with other companies outside of Robert’s Maine Grill family or people apart from giving your address to our shipping partners. Credit Card information is forwarded to Authorize.net and is not recorded on this web site nor in our database.
CONDITIONS OF USE
Logos and graphics are the property of their trademark owners and may not be copied, downloaded or altered in any way. All rights reserved.
You agree to use our website only for your own private use.
You are prohibited from posting or transmitting any unlawful, abusive, threatening, harmful, sexually explicit, racial, or otherwise objectionable material of any kind through our website.
We are required to charge applicable sales tax on our products, excluding gift cards. for items shipped to the State of Maine.